ADVANCED LLM CAPABILITIES
Reasoning, context, and deep understanding in action
KEY FEATURES
Revolutionize your communication capabilities
Siti.AI
Your Gateway to Infinite Possibilities
Siti.AI is a cutting-edge Conversational AI, tailored to integrate seamlessly with your unique knowledgebase and preferred AI models. Experience real-time, context-aware interactions designed to meet the diverse needs of internal teams, external customers, and the public sector.
BUSINESS BENEFITS
Driving innovation and growth with Siti.AI
24/7 Customer Support
Always available, handles multiple queries instantly, and ensures accurate responses
Smarter Data Management
Centralized knowledge, real-time updates, and strong security
Boosted Productivity
Automates tasks, provides instant info, and accelerates employee training
Actionable Insights
Tracks user behaviours, measures performance, and informs decisions
Cost Savings
Reduces operational costs, cuts training expenses, and scales efficciently
24/7 Customer Support
Always available, handles multiple queries instantly, and ensures accurate responses
Smarter Features,
Better Solutions!
Multi-Tenants
Supports onboarding different sets of organization by allowing separation of control and content
Architecture Flexibility
Choose deployment models tailored to your organization's needs, whether on-premise, cloud-based, or a hybrid approach combining both.
AI Model Flexibility
Provide relevant AI models to your users based on your AI needs (OpenAI, DeepSeek, LLaMA, Google, etc.)
Enables knowledgebase content and user conversations in multiple languages, ensuring effective communication for diverse users.
Multilingual Support
Bot for All Users
Provides chatbots for internal (authenticated) and public (anonymous) use, with persona and widget customization for branding
Usage Analytics
Track your bot popularity and usage and analyze the chat logs for content improvements
Unlocking business potential with Siti.AI
CUSTOMER USE CASES
Customer Support Automation
Businesses (banks, telcos, e-commerce, insurance) can deploy chatbots to handle FAQs, policy details, and troubleshooting based on uploaded knowledge bases
Government & Public Services
Government agencies can deploy AI chatbots to answer citizens' inquiries based on policy documents, regulations, and service procedures
Technical Support & IT Helpdesk
IT firms and managed service providers can use AI chatbots to provide support based on uploaded technical documentation, troubleshooting guides, and SOPs
Retail & E-Commerce
Online businesses can enhance customer service by providing AI chatbots that answer product FAQs, return policies, and recommendations
Healthcare & Medical Information
Hospitals and clinics can use AI assistants to provide medical guideline-based information and insurance claim assistance
Education & Training
Universities, corporate training centers, and e-learning platforms can create AI tutors that answer queries based on course materials, policies, and guidelines
HR & Employee Self-Services
Companies can upload HR policies, employee handbooks, and SOPs so employees can query leave policies, payroll information, and company guidelines
Legal & Compliance Advisory
Law firms and financial institutions can upload legal documents, contracts, and regulatory guidelines to provide AI-driven legal assistance and compliance checks
MULTILINGUAL
Seamless conversations in any language
Siti.AI uses AI-driven multilanguage capabilities to understand, translate, and generate responses in various languages, enabling seamless global communication.
Reasoning
Compound Question
Context Sensitive
FLEXIBLE SOURCES
Knowledgebase management
Upload custom content for AI learning. Supported types: Word, Excel, PowerPoint, PDF & Web Pages.
Supports crawling websites to discover text-based content for knowledge learning
Content will be queued for AI training automatically
Folder-based KB allows for custom grouping and permission management of content
WEB SOURCE
Import contents from public websites
Define target URL and define crawl rules.
View and select webpages to be imported
Review / update content directly before importing into the KB
SOURCE REFERENCING
Reference-based answers for accuracy checking
USER FEEDBACK
Know your users' feedback for continuous improvements
AI MODEL FLEXIBILITY
Switch between AI models effortlessly
Effortlessly switch between AI models to balance performance, speed, and resource efficiency, tailoring solutions to your specific needs.
PERSONALITY CUSTOMIZATION
Define your own personal and style
Customer Support
Summary Assistant
Tech Research Assistant
or…
Your own personality!
Fine tune the response style you desired by easily selecting a Personality for your bot to align with unique operational goals, ensuring relevance and accuracy in every bot’s deployment.
Tech Research
Assistant
USAGE REPORTS & CONVERSATION LOGS
Know your bot usage and users' feedback
View bot usage by conversations/ messages
View user feedback and monitor chat logs
CHAT WIDGET
Reach out to public users, safely
Quick Installation
Copy, paste, done!
Secure
Restricted domain access
Branding
Fully customizable
BRANDING
Your widget, your way…
Fully branded chat widget improves user confidence, encourages engagement, and enhances professionalism.
With Siti.AI, your chat widget feels like you, not just another generic assistant
ENQUIRIES
Capture customer's enquiries
WHATSAPP INTEGRATION
Most used communication tool, checked!
Siti.AI
WhatsApp*
* WhatsApp is a trademark of Meta Platforms, Inc.
· Icebreakers · Quick Response ·
· Multilingual · Natural Language ·
